Buck's Communications
Buck's Communications Over 30 years Experience in the Industry 336-869-8538

 

About Buck's Communications

Buck’s Communications is the preferred provider of reliable, cost-effective
call center and back-office solutions for public utility and communication
companies throughout the Carolinas for over 35 years.

CustomerServiceRepresentative

Services and Solutions

Inbound Call Center

Help Desk Support

Service Dispatch

Payment Support

 

What Makes Us Different?

We offer an On-Site Staffing Solution where our employees are utilized at your own facility. We seamlessly integrate our staff into your current office environment. This allows the same extensive training and resources that your in-house staff receives. Our unique, On-Site Staffing Solution enables you to monitor your outsourced staff constantly, helping you grow and improve your efficiency and productivity. Our On-Site Solution provides dedicated personnel to answer calls solely for your company, unlike off-shore outsourced call centers.

Our team speaks your language. We specialize in public utility and communications employment solutions. Our management has over 100 years combined experience working directly for Co-ops and Independents, therefore, we understand the unique challenges of the public utility industry.

Our experienced management team is onsite on a regular basis working closely with your management to ensure mutual success.

Our flexible solutions include On-Site, Work From Home, and 24-hour Shift Work.

Benefits of Outsourcing

The benefits of our On-Site Staffing Solutions are significant. We are helping companies meet financial targets and achieve operational excellence. Utilities have discovered a 30-50 percent reduction of operating costs by outsourcing. In short, outsourcing can offer the same or better services at significant cost savings, reducing demands on the capital budget. Our custom outsourcing model provides improved quality of service and increased profitability for investors.

Our Process

At Buck’s Communications, we understand the steps necessary to identify qualified talent who will be a fit for your specific culture. We work closely with you to develop customized solutions to fit your company’s unique needs and goals. We are confident that our years of industry experience and expertise will benefit your company.

Recruiting, interviewing, screening, testing, onboarding and retaining quality employees is time consuming and expensive. We handle every aspect of this process, removing additional burden from your HR Department.

We work diligently to acquire and retain the best local talent in your area. In order to retain the best employees, we offer an excellent benefit package. Our generous offering of employee benefits drastically reduces the turnover typically associated with traditional outsourcing providers. Our employee retention strategy includes Competitive Pay, Health Benefits, Retirement Plan with matching contributions and Accrued Paid Time Off.

We understand your unique requirements and have crafted many solutions for clients just like you to place the best human capital on location throughout the Carolinas.

 

Have Questions? Let’s Talk!


Please complete the form below or call our office to speak with a live consultant now!

336-869-8538

 
 

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Fiber Connectivity, Building to Building or State to State

 

SERVICES

Underground Construction | Call Center Solutions | Aerial Construction

Fiber & Copper Splicing | Triple Play Services | Premise Networks

ABOUT BUCK'S COMMUNICATIONS

About Us | Equipment | Safety and Certification | Corporate Affiliations & Associations | Clients

CONTACT INFORMATION

Careers & Application | Contact Form & Information | Employee Login

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